Make sure your Java is up to date, following that clear the Novea cache & re try. (Close Novea client/Launcher when doing so).
If you're still having issues, head over to Discord & do !ticket to speak to a staff member.
This screenshot show's one side of the context, while technically Chris has already stated he'll handle it from knowledge Revamped hasn't yet broken a server rule. While harassment isn't okay, there is clearly history between you two & this could have contributed to his response. Have you tried...
Please explain- Unless it's changed, you must use the account you created on the forums as the login details. Ensure you've validated your email also, this could be it & apply a Two-Factor for added security.
Hi Hitto -
Usually staff applications can be completed here however it's indicated that staff applications are currently closed. Continue to support players & the community in-game & via the discord/froums. Being an active member of the community will amplify your chances to be seen.
Bienvenido a Novea, la mayoría de la comunidad habla inglés, sin embargo, puedes hablar tu lengua nativa en cualquier momento.
Esperamos que disfrute de Novea y de lo que tiene para ofrecer.